Terms and Conditions

1. Introduction

Welcome to NestGuide360.com (\"we\", \"us\", \"our\"). This support service assists clients in purchasing apartments. By accessing or using our services, you agree to these Terms and Conditions, effective 2025.

2. Our Services

We provide personalized guidance, market analysis, and negotiation support for apartment purchases under the domain nestguide360.com. Our services are designed to streamline the buying process and protect your interests.

3. Fees and Payment

All fees are outlined in the service agreement. Payments are due according to the schedule provided. Failure to pay on time may result in suspension of services.

4. Refund Policy

We strive for complete client satisfaction. If you are not fully satisfied with our services, you may request a refund under the following conditions:

4.1 Refund Eligibility

Requests must be made within 30 days of the service start date. Refunds are only available if no major deliverables have been delivered.

4.2 Refund Procedure

Submit your refund request via our contact form with your name, invoice number, and reason for the request.

4.3 Refund Processing

Once approved, refunds will be issued to the original payment method within 14 business days. We reserve the right to deduct administrative fees up to 10% of the total amount paid.

5. Limitation of Liability

To the fullest extent permitted by law, our liability for any claim arising from these Terms is limited to the fees paid for the services.

6. Governing Law

These Terms are governed by the laws of Switzerland. Any disputes will be subject to the exclusive jurisdiction of the courts in Zurich.

7. Contact Information

Address: Museumstrasse 28, 8001 Zurich, Switzerland

Phone: +41762884623

Business ID: CHE-451.978.142